Research by CIEL Works
Winning the GCC Talent Race
India’s Global Capability Centers have moved from the back office to the boardroom. But the same boom that makes India the world’s GCC capital is also creating its toughest talent market in years. India now hosts the largest concentration of Global Capability Centers (GCCs) in the world, and the number keeps climbing. Government estimates put the count at over 1,700 centres in FY24, up from roughly 1,430 in FY19, employing close to two million professionals. Industry trackers place the FY26 figure even higher, at over 2,100 centres generating close to USD 100 billion in revenue. The Government of India projects the sector could reach USD 105 billion and nearly 2,400 centres by 2030.
Global Workforce Transformation & Talent Management Market Outlook, 2025-2032
Organizations are reimagining their workforce strategies in response to rapid advances in artificial intelligence (AI), shifting business models, evolving workforce expectations and persistent talent shortages. Traditional workforce structures built around fixed roles and hierarchical operating models are giving way to agile, skills-based organizations that prioritize workforce adaptability, digital capabilities and data-driven talent decisions. As a result, workforce transformation and talent management have become strategic business priorities, enabling organizations to build resilient, future-ready workforce while supporting long-term growth
From Capability to Competitive Advantage: The New L&D Playbook For FMCG
The global FMCG industry is entering a new workforce transformation cycle driven by digital commerce expansion, AI-led operations, supply chain modernization and changing consumer expectations. Traditional Learning & Development (L&D) approaches focused on compliance and periodic training are no longer sufficient to support the pace of change. Instead, FMCG organizations are increasingly positioning workforce capability building as a strategic lever for productivity, resilience, innovation and competitive differentiation.
AI, Platforms and Gig Workers: The New Talent Reality of India’s E-Commerce & Quick Commerce Sector
India’s e-commerce and quick commerce sectors recorded a 35% increase in Demand, rising from 73,320 in 2023 to 98,750 in 2025. This expansion was driven by platform modernisation, renewed funding momentum and the scale-up of quick commerce operating models. Technology and Engineering demand expanded sharply, growing by more than 3x between 2023 and 2025, as organisations invested in platform stability, automation and AI-enabled systems.
Cleantech Sector Talent Trends in India
As one of the world’s fastest-growing economies and the third-largest
emitter of greenhouse gases, India’s role in the global fight against
climate change is pivotal. The renewable energy sector in India, with its
vast untapped potential, presents a promising pathway to achieving
energy security, reducing carbon emissions and creating millions of
green jobs.
India’s Defence Tech Workforce:
Trends, Skill Gaps and Market Outlook
India’s defence industry is in the midst of a decisive transformation, moving from a PSU-led structure to a private-driven, technology-focused ecosystem anchored on design, engineering and digital innovation. The New Age Defence Technology market is projected to grow from USD 7.6 billion in 2025 to USD 19 billion by 2030, at a ~20% CAGR, outpacing the broader defence sector’s 8% growth rate. Private innovation and deep-tech capabilities have become the new competitive advantage for India’s defence industry.
Talent Trends in BPO/KPO Sector in India
The Indian Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) sector continues its dynamic evolution, solidifying India’s position as a global hub for service delivery and specialisedknowledge work.
FMCD Sector Talent Trends and Insights
India is the fastest-growing major market in the world and is expected to become the fourth-largest market for consumer durables by fiscal year 2027, driven by favorable demand-side and supply-side tailwinds…
Talent Trends Mysuru
Mysuru’s talent ecosystem is characterised by strong, multi sector growth across IT services, manufacturing, banking, chemical and defence industries. IT services command approximately 35–40% of hiring demand, driven by global delivery centres and burgeoning software exporters…
GCC Sector: Talent Trends and Insights
india hosts over 1,700 GCCs, accounting for ~50% of all GCCs worldwide. GCCs have transformed the landscape for corporates in India by shifting the perspective of global powers of viewing India as a cost saving medium to a hub of innovation and strategic value…
Institutional and Insights Investors Talent Trends
India has become one of the fastest growing economies in the world, with real GDP set to grow by 6.5% in 2024. Based on IMF data, the nation will clock a growth rate of 6.1% over the next five years, making it the world’s third-largest economy by 2027 after the U.S. and China. It is expected to double its current annual GDP of $3.5 trillion to $7 trillion by 2030…
Employment Trends in GCC Logistics Sector in India
India boasts over 1,600 GCCs, collectively employing 1.6 Mn individuals. While IT/ITeS & BFSI GCCs account for a combined share of ~65%, many global logistics firms are now looking at India to set up their Global Capability Centres….
Health Tech Continues to Hire Despite ‘Funding Winter’
The health tech sector witnessed a robust hiring growth over the past two years, a testament to the sector’s initial investment-driven growth…
GCC Landscape in India
Indian Global Capability Centres have undergone a radical transformation in the last few years breaking away from traditional ‘Low Cost Centres’ to being ‘Innovation Hubs’ and ‘Centres of Excellence’
Gig Workers Research Report
The Gig Economy has been undergoing a significant transformation in recent years, with organisations exhibiting openness towards adopting Gig Workers. CIEL has ventured out to understand the presence, motivations, challenges, and future outlook of gig workers.
FMCG Sector 2023
The FMCG market in India is expected to increase at a CAGR of 14.9% to reach US$ 220 billion by 2025, from US$ 110 billion in 2020. CIEL ventured out to do detailed research and understand the talent dynamic in the FMCG sector.
BFSI Sector Report
The BFSI sector has been undergoing a significant transformation in recent years, with technology playing an increasingly important role in shaping the industry. CIEL has ventured out to understand some key aspects of the talent ecosystem of the BFSI sector.
EPC Research report
The EPC sector is poised for a strong double-digit revenue growth in FY2024. The FY2024 union budget’s well-timed focus on sustainable economic recovery through infrastructure creation will be a vital contributor to revenue growth and job creation. CIEL has ventured out to understand some key aspects in the talent ecosystem of the EPC sector.
Latest Employment Trends in EV Sector 2023 Report
As India gears up for massive growth in the EV sector, CIEL HR ventured out to understand some of the key aspects in the talent ecosystem such as the hiring outlook in the sector, key functions, average tenure of these executives, skills and qualifications in demand
IT-BPM
The Indian economy is currently facing multiple headwinds from Inflation to global geopolitical tensions to a slowdown in global growth, looming recession, and increasing interest rates. As IT/BPM firms face the above global headwinds, companies are turning cautious. The report studies some key aspects of the IT/BPM hiring and overall talent landscape.
FMCG Sector 2022
The FMCG market in India is expected to increase at a CAGR of 14.9% to reach US$ 220 billion by 2025, from US$ 110 billion in 2020. CIEL ventured out to do detailed research and understand the talent dynamic in the FMCG sector.
MSME
The Micro Small and Medium Enterprises (MSMEs) sector is a major contributor to the socio-economic development of the country. At the end of financial year 2021-22, there were over 7.9 million MSMEs in India, contributing approximately 30 percent to the GDP and 48 percent to the country’s overall exports. CIEL HR has done detailed research to understand some of the key aspects of this sector’s talent ecosystem.
Latest Employment Trends in Semiconductor Manufacturing Report
The FMCG market in India is expected to increase at a CAGR of 14.9% to reach US$ 220 billion by 2025, from US$ 110 billion in 2020. CIEL ventured out to do detailed research and understand the talent dynamic in the Indian semiconductor industry, which offers high growth potential areas because of witnessing high demand. The investments in India’s semiconductor capacity are expected to grow 4-fold in the next few decades.
Latest Employment Trends in Startups 2022
The Indian startup ecosystem is on a growth trajectory that has never been seen before. The country represents a huge market opportunity with over a billion-plus consumers. From a technology point of view, India is experiencing a confluence of multiple favourable conditions. As India gears up for massive growth in the startup space, CIEL HR ventured out to understand some of the key aspects in the talent ecosystem.
Latest Employment Trends in EV Sector 2022 Report
The EV business is currently at an inflection point and poised to grow exponentially. As India gears up for massive growth in the sector, CIEL HR ventured out to understand some of the key aspects in the talent ecosystem. As the EV sector continues to evolve, it would be interesting to observe the changing talent dynamics.
Latest Trends in Indian Talent Market 2020
India Inc now relies on recruiting agencies to hire candidates across junior, mid and senior-levels. The study found that while social media platforms and job sites were still relevant at hiring candidates, an increasing number of companies now prefer to go through employment agencies. Currently, the biggest challenge that India Inc. faces in talent acquisition is the availability of quality candidates. Job markets remain robust with entry level roles getting filled within 30 days or less.
Latest Trends in Indian Talent Market 2019
Recruitment activities have started picking up. Organizations are experiencing
2 challenges the most in attracting Top talent: Availability and Compensation &
Benefits. Ciel Works has brought this research to help you craft talent strategies for your organisation and win in this dynamic business environment
A Study to determine the trends in the Telecom Industry.
What is the average salary hike in the last appraisal cycle this year in your company? How intense is the level of activities in your company nowadays? Ciel Works has brought this research to help you craft talent strategies for your organisation and win in this dynamic business environment.
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